Economic Development and Asset Management

Small Business Development Center

Small Business Development Center

The City of Upland's Resource for Small Businesses. The City of Upland has partnered with the Inland Empire Small Business Development Center (SBDC) to offer no-cost consulting services in Upland! 

  • Free one-on-one small business consulting services
  • Small business management training opportunities
  • Access to local resource providers

To schedule an appointment, please contact the SBDC at (909) 983-5005. For more information, please visit the SBDC's website


Small Business Webinar Schedule - Specialty Topics

Small Business Development Center (SBDC) activities, during this COVID-19 Pandemic, will be meeting with clients via conference calls and online Zoom meetings. Please see the Small Business Webinar Schedule flyer below and register for the SBDC webinars at the following link: If you have any questions, please call Mary at the SBDC at (909) 983-5005. These webinars are brought to you at no cost.

Small Business Webinar Schedule - February/March 2021:

How to Use Blogging to Grow Your Business - February 23 at 10:00 a.m. 

Customer Service Made Easy - February 23 at 3:00 p.m. 

Loans for your Small Business - February 23 at 5:00 p.m.

Human Resource Compliance and Best Practices - February 24 at 2:00 p.m.

How to Start a Small Business - March 3 at 10:00 a.m.

Incorporating your Small Business - March 4 at 10:00 a.m.

Loans for your Small Business - March 9 at 10:00 a.m.

Designing Marketing Collateral That Speaks to your Customer - March 11 at 2:00 p.m.

Small Business Taxes Made Simple - March 16 at 3:00 p.m.

Product Knowledge - March 17 at 2:00 p.m.

Food Industry Tax Workshop - March 18 at 10:00 a.m.

Product Knowledge (Spanish)- March 18 at 2:00 p.m.

HR 101 for New Managers and Supervisors - March 24 at 2:00 p.m.

For more information about the Inland Empire SBDC, its services, training programs, and other resources, please visit the Small Business Development Center

California State Trade Expansion Program (STEP) Grant for Small Businesses

Join us for the California State Trade Expansion Program (STEP) Grant for Small Businesses Webinar on Wednesday, February 24, 2021 at 3:00 p.m. (PT) The presentation will cover trends and issues in exporting, international events currently planned for California STEP, eligibility requirements, and the process through which companies may apply for funding to support their export activities. 

Wednesday, February 24, 2021 at 3:00 p.m. to 4:00 p.m. (PT)

To register, please click here. Please see the attached flyer with the Webinar information.

Doing Business with DGS Webinar Series

A series scheduled on Wednesdays, February 17th and February 24th starting at 10 a.m. that will discuss becoming a certified small business, registering your business with eProcurement, finding bid opportunities, acquisition methods, contract opportunities and more. 

February 17th - I'm Certified, Now What?

  • Finding bid opportunities 
  • Conduct Market Research
  • Contact an advocate
  • Improve your Cal eProcure profile

February 24th - Contracting with CA

  • Acquisition Methods
  • Contract Opportunities 
  • Existing state contracts
  • Do's and Don'ts of Bidding

Register today! To register, please click here.

Please see the attached webinar flyer.

Customer Service Made Easy Webinar (Spanish)

Join us for a webinar session scheduled on February 23, 2021 from 3:00 p.m. to 4:00 p.m. that will discuss:

  • Customer Service Basics
  • Greeting and Managing Customer Interactions
  • Handling Difficult Customers
  • COVID 19 Tips

To register, please click here. Please see the attached flyer.

Email Marketing - Two -Day Webinar Series

Join the Small Business Development Center (SBDC) Business Consultant and Marketing Expert, Leonard Dominguez, for: Email Marketing Two-Day Webinar Series. 

What Is It? - How Does it Work? - Why Is It Important? - Creating an Email Listing? - Gaining Email Subscribers - Improving Open Rates

February 25th and 26th from 2:00 p.m. to 3:00 p.m.

For questions, please call Mary at the SBDC at (909) 983-5005. 

To register, please click here. Please see the attached Webinar flyer.

Branding For Your Small Business

Are you looking to improve or create the branding for your business? The Branding For Your Business webinar series will take you through the process of developing a brand, using your brand to effectively reach customers, and taking your digital platforms to the marketplace!

Join us for these free webinars on Fridays, March 5th - March 19th at 10:00 a.m.


  • March 5th - Branding your Business
  • March 12th - Using Your Branding for your Business
  • March 19th - Using Your Digital Branding Presence

To register, please click here. For questions, please contact us at (951) 781-2345 or There is no cost to participate in these SBDC webinars.  

Introduction to QuickBooks Online - Webinar Series

Join us for this 3-week webinar series designed for new and prospective QuickBooks Online users who have questions about the key processes and software functions. We will cover the key features of the accounting software and how to implement them into your overall accounting system.

Mondays March 8 - March 22 from 2:00 p.m. to 3:30 p.m.

  • Class 1 - March 8 at 2:00 p.m.
  • Class 2 - March 15 at 2:00 p.m.
  • Class 3 - March 22 at 2:00 p.m.

To register, please click here. For questions, please call Mary at the Small Business Development Center (SBDC) at (909) 983-5005. Please see the attached flyer. There is no cost to attend.




Ask SBDC, Every Wednesday, 3:00 p.m. - Through April 2021, our Orange County Inland Empire SBDC Network will be hosting COVID-19 Webinars, every Wednesday, designed to address funding information related to the COVID-19 pandemic. Webinars will begin at 3:00 p.m., will be 30-40 minutes, every Wednesday, and will host a brief Q&A after. Registration is required and is limited. Interested businesses can register by clicking here.


COVID-19 Business Resources

For COVID-19 business resources, a resource guide, SBA's Economic Injury Disaster Loan Program, and how SBDC can help your business, please click here: 

Please find attached a link to some video content that has been created by the SBDC to help with the injury disaster loan requests. Please click here


Small Business Administration (SBA) 

Small Business Administration (SBA) COVID-19 Funding Options. The Small Business Administration (SBA) is offering funding options to California small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19).  Click here for SBA Disaster Assistance to CA Small Businesses Economically Impacted by COVID-19 

For additional information, please contact the SBA disaster assistance customer service center. Call 1-800-659-2955 (TTY: 1-800-877-8339) or e-mail


Centers for Disease Control and Prevention (CDC)

Small businesses are encouraged to do their part to keep their employees, customers and themselves healthy. The Centers for Disease Control and Prevention (CDC) offers the most up-to-date information on COVID-19, as well as Guidance for Businesses and Employers to Plan and Respond.


460 N. Euclid Avenue
Upland, CA 91786
(909) 931-4100

Hours of Operation:
Monday - Thursday
8:00 a.m. to 6:00 p.m.